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No loan officer solutions the telephone and each voicemail is full

No loan officer solutions the telephone and each voicemail is full

Bad customer service… Can’t started to loan manager. Started re-finance process. Turned-in all records, overlooked 5 closings. Nevertheless waiting! Taking a loss. Troublesome support service. Bad price! Exactly how performed it come to 4.5 million for the conversion? Pose a question to your Claims Attorneys Workplace.

They keep animated me to the financing processors

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Terrible customer service. I have been speaking about a refinance once the zero nearer to closure than I found myself for the Summer. Customer support try bull crap. They simply transfer me to differing people, i am also bounced up to like a basketball. Really upset and you may resentful and you may was swinging my personal home loan as quickly as possible. Do not suggest The brand new Rez after all.

My personal loan are with Ditech plus it is actually offered so you can The brand new Rez


Avoid the use of NEWREZ….greatest error We have made. Started trying to refi. Because Can get these days it is Oct still wishing. I’ve sent a similar files from inside the many times. Can’t reach people of the cellular phone. My loan was approved 8 weeks back still wishing. The firm was bull crap wade elsewhere.

Brand new Rez is the terrible mortgage company!! Brand new Rez named and offered to refi my mortgage at a lower interest. The borrowed funds Manager Ryan told me it could be easy not a problem. The guy plus told you it’s not necessary for the next assessment since the mortgage was only one year dated therefore we weren’t bringing people more funds aside! HA… 5 weeks later on he or she is requesting docs it currently have. The borrowed funds Chip don’t understand the docs We publish to their safe site. The latest positively poor bank We have ever worked with! Save your self the latest frustration and acquire other bank!!

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